Terms of service

By using our website or purchasing from ALYAL The Label, you agree to the terms below.

1. Product Information

We aim for accurate product photos and descriptions, but slight variations in colour or appearance may occur.

2. Orders & Payments

All orders depend on product availability and successful payment.
We may cancel orders if fraud or errors are suspected.

3. Shipping

Shipping times are estimates only.
ALYAL The Label is not responsible for lost, delayed, or stolen parcels once handed to the courier.

4. No Returns

We do not accept returns or exchanges.

5. Refunds

Refunds are only provided if:

• Your item arrives damaged

• You receive the wrong product

• Your order is not delivered

You must contact us within 48 hours with photos/video evidence.

6. Intellectual Property

All branding, images, and designs are owned by ALYAL The Label and cannot be reused without permission.

7. Changes to Terms

We may update these Terms at any time. Continued use of our site means you accept the updated terms.

8. Contact

📧 alyalthelabel@outlook.com
📱 Instagram: @alyalthelabel